Privacy Policy

How we use, share and protect information

We use personal information for the purposes described in this Privacy Policy, for purposes explained when information is collected, or for other purposes that are reasonably connected with operating a casino website and providing its services. We aim to collect information that is relevant and proportionate to those purposes.

We may rely on different legal grounds for handling information, depending on the circumstances. These may include providing a service you have requested, taking steps connected with your account, complying with an obligation, protecting the website and its users, preventing fraud or misuse, and pursuing legitimate operational interests. Where consent is required, we will ask for it and explain how it may be withdrawn.

Service providers and other recipients

Some activities are supported by carefully selected third parties, such as payment processors, identity and verification providers, technology providers, hosting services, customer support tools, security services, analytics providers and professional advisers. These providers may access information only as needed to perform their services or meet their obligations. We expect providers handling personal information to apply appropriate confidentiality and security measures.

Information may also be disclosed where reasonably necessary to protect players, the website or the public; investigate suspected fraud, security incidents or unlawful activity; enforce applicable terms; respond to a valid legal request; or comply with an applicable obligation. We do not sell personal information simply because you use the website.

Security measures

We use reasonable administrative, technical and organisational safeguards designed to protect personal information from unauthorised access, alteration, loss, misuse or disclosure. Measures may include access controls, monitoring, secure systems and staff or supplier procedures. No online service can guarantee absolute security, so you should keep your passwords confidential and contact support promptly if you suspect unauthorised account activity.

International handling

Depending on the services used and the location of our technology or service providers, information may be accessed or processed in countries outside Australia. Where this occurs, reasonable steps are taken to support secure handling and appropriate privacy protections. By using the website, you acknowledge that information may be handled in this way where necessary for the services described in this policy.

Keeping information

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment and transaction records must be retained for a period required by law even after an account is closed. When information is no longer needed, it may be securely deleted, anonymised or de-identified.

Your privacy rights and how to contact us

Subject to applicable requirements and reasonable verification, you may have rights relating to the personal information we hold about you. These rights can vary depending on the circumstances, and some requests may be limited where information must be kept, disclosure could affect security or fraud prevention, or another legal exception applies.

• Access: request information about the personal information we hold about you and, where appropriate, a copy of that information.
• Correction: ask us to correct information that is inaccurate, incomplete or out of date.
• Deletion: ask us to delete personal information where it is no longer needed or where another applicable basis for deletion exists. Some records cannot be deleted immediately because they must be retained for a period required by law or for another valid purpose.
• Marketing consent: withdraw consent to marketing communications at any time. This does not affect processing that is necessary to operate your account or comply with obligations.
• Information about handling: ask questions about how your information is collected, used, shared or protected.

To exercise your rights or make a privacy request, contact support@rubyfortunecasino.wtf. Please describe your request clearly and provide enough information for us to identify your account. We may need to verify your identity before responding, so that personal information is not disclosed to the wrong person. We aim to respond within a reasonable time and may explain if a request cannot be completed in full.

You should contact us first if you believe your personal information has been handled incorrectly or if you have a privacy concern. We will review the matter and work to address it fairly. You may also have the right to raise a concern with an appropriate privacy authority in Australia or another relevant jurisdiction.

Changes to this policy

We may update this Privacy Policy when our services, technology, practices or legal obligations change. The updated version will be made available on the website and will apply from the date shown with the update. We encourage you to review this page from time to time so you understand how your information is handled. Continued use of the website after an update may indicate that you have read the revised policy.